Privacy Policy

Mr. Ashu Sharma, Mr. Vikas Sharma & Nandee Realtors (collectively referred to as “we,” “us,” “our,” or “the Company”) is steadfastly committed to safeguarding your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy (“Policy”) meticulously outlines our practices concerning the collection, use, storage, disclosure and protection of personal information gathered through our website (https://www.nandeerealtors.in), associated landing pages, social media platforms, digital marketing campaigns and any other interactions you may have with us.

By accessing our website, submitting your information through our forms or engaging with our marketing content, you acknowledge that you have read, understood and consent to the data handling practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of our services immediately.

1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”). This collection occurs through various channels:

– Information You Provide Voluntarily:
— Contact & Identity Information: Including but not limited to your full name, email address, telephone number, physical address, and professional affiliations when you fill out contact forms, subscription forms, or request property listings, consultations, or market reports.
— Communication Records: Contents of your emails, messages, chat logs, or call recordings when you communicate with our sales or customer service teams.
— Form Submissions: Details provided in lead generation forms, inquiry forms, feedback surveys, and newsletter sign-ups.

– Information Collected Automatically:
— Technical & Usage Data: When you visit our website, our servers and third-party tools automatically log information such as your IP address, browser type and version, operating system, device type, pages visited, time and date of visits, time spent on pages, click-stream data, and other diagnostic data.
— Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyse trends, administer the site, track movements around the site, and gather demographic information. You can control cookie settings through your browser preferences.
— Analytics Data: We utilise services like Google Analytics to collect data on website traffic and user behaviour. This helps us understand visitor preferences and improve our site functionality and content.

2. How We Use Your Information
Your Personal Information is utilised for legitimate business purposes, including:

– Service Provision and Communication: To respond to your inquiries, provide requested property information, schedule viewings, deliver purchased services, and manage our ongoing relationship with you.
– Marketing and Promotions: To send you promotional materials, newsletters, updates about new property listings, market insights, and information about our services, subject to your marketing preferences and where permitted by law. You may opt-out at any time.
– Website and Service Improvement: To analyze website usage patterns, conduct research, and perform analytics to improve the functionality, design, and content of our website and services.
– Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including fraud prevention and investigation.
– Business Operations: To conduct internal business operations such as data analysis, audits, developing new products and services, and enhancing safety and security measures.

3. Legal Basis for Processing (For GDPR Compliance)
For individuals residing in the European Economic Area (EEA), we process your Personal Information based on one or more of the following legal grounds:
– Your explicit consent.
– The performance of a contract or to take steps at your request prior to entering into a contract.
– Compliance with a legal obligation.
– Our legitimate interests, provided they are not overridden by your data protection interests.

4. Data Sharing and Disclosure
We respect the confidentiality of your data and adhere to strict guidelines regarding its disclosure:

– Within Our Organisation: Your information may be shared internally among our team members, agents, and affiliates on a need-to-know basis to provide services to you.
– With Service Providers: We may engage trusted third-party vendors, consultants, and service providers (e.g., CRM software, email marketing platforms, cloud hosting, analytics providers) to perform functions on our behalf. These parties are contractually bound to handle data confidentially and use it solely for the purposes we specify.
– For Legal Reasons: We may disclose your information where required by law, subpoena, or other legal process; to protect and defend our rights, property, or safety, or those of our users or the public; or in connection with a business transfer such as a merger, acquisition, or sale of assets.
– We Do Not Sell Data: We do not, and will not, sell, rent, or trade your Personal Information to unaffiliated third parties for their commercial purposes.

5. Data Security
We prioritize the security of your Personal Information and implement a robust framework of administrative, technical, and physical safeguards designed to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, firewalls, SSL (Secure Sockets Layer) encryption for data in transit, access controls, and regular security assessments. While we strive to use commercially acceptable means to protect your data, please be aware that no method of electronic transmission or storage is 100% secure.

6. Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Retention periods are determined based on the nature of the data and the context of our relationship. Once the retention period expires, we will securely delete or anonymize your data.

7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information, which may include:
– The right to access and receive a copy of your data.
– The right to rectify inaccurate or incomplete data.
– The right to erasure (“the right to be forgotten”).
– The right to restrict or object to the processing of your data.
– The right to data portability.
– The right to withdraw consent at any time (where processing is based on consent).
– The right to opt-out of marketing communications.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

8. Third-Party Links
Our website may contain links to third-party websites (e.g., property portals, financial institutions). This Privacy Policy applies only to our services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take all necessary steps to ensure that such transfers comply with applicable data protection laws and that your data remains protected.

10. Changes to This Privacy Policy
We reserve the right to update, amend, or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this page will be revised accordingly. We will notify you of any material changes by posting the new Policy on our website with a clear notice. Your continued use of our services after such changes constitutes your acceptance of the revised Policy.

11. Contact Us
If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please do not hesitate to contact our Data Protection Officer at:

Mr. Ashu Sharma, Mr. Vikas Sharma & Nandee Realtors
Contact No.: +91-7042274114
E-mail: info@nandeerealtors.in

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.